Friday, 13 December 2013

Fast, free Internet for 100 Austin community organizations

There are hundreds of community organizations here in Austin who work to make our city better every day. For these groups, having more resources means that they can help more people. For example, more canned food means a food bank can feed more families, and more computers means that a career development center can help more people build resumes and search for jobs.

Reliable, affordable access can be a valuable resource too; that’s why Google Fiber is donating ten years of free high-speed Gigabit Internet (with speeds up to 100x faster than the average American connection) to 100 community organizations throughout Austin. Last night, the City Council selected which groups would get access to the service. The full list of selected “Community Connections” sites is available on the City Council’s website.

One important thing to note is that in order for a Community Connection to get Fiber, its surrounding area, or “fiberhood,” needs to qualify for service first. So when you sign up for Google Fiber next year, you’re also helping these local community organizations get one step closer to getting Fiber, too.

This whole process will take awhile — it will probably be over a year before we can even start making these Community Connections. But until then, we’re excited to get to know these organizations and hear about their plans for how they want to use their Fiber connection.

Wednesday, 20 November 2013

Just for Austin: How you’ll be able to sign up for Google Fiber

When I first walked into the Google Fiber office, I was surprised by what I found: walls papered with maps of Austin, construction plans for every single neighborhood and a big team of engineers who knew the Austin area better than I. It struck me how much work it takes to build a city-wide network, and also how little my fellow Austinites and I really knew about Google Fiber. So, going forward I’ll share what I can with you, whenever I can, starting today with an explanation of how you’ll actually be able to sign up for service next year.

Getting Google Fiber will be a little different than what you might be used to. Google won’t choose which areas get Fiber — you and your neighbors will.

Over the next several months, we’ll start installing thousands of miles of fiber-optic cables to boxes called telecom cabinets throughout the entire city. One of these cabinets can serve you and a few hundred of your neighbors with Fiber — we call this grouping your “fiberhood.”

That’s where you come in. For us to bring Google Fiber to you, we need to know you want us! Each fiberhood will have a sign-up goal. Once you and your neighbors reach your goal, we’ll bring fiber the last mile (or so) from the cabinet to your homes within a few weeks.

This process will be transparent — you and your neighbors are in control. Next year, you’ll be able to go online and check a real-time map to see how close your fiberhood is to your goal, and see how other fiberhoods are doing. Plus, you’ll be able to see which local community organizations like libraries, schools and nonprofits (the City is selecting 100) will be getting Google Fiber service for free — as long as the fiberhood they’re in meets its goal.

One important thing you should know: you’ll only have a short window of time to sign up for service — probably a few weeks. This is because we focus our energy on a handful of fiberhoods at once, doing an all-out installation and construction blitz. We do this so we can provide you with better, faster service; we won’t make you wait around for a crew that’s stuck in traffic across town. After we’re done in one fiberhood, we’ll move on to the next. Please make sure you don’t miss your opportunity to sign up, because we don’t know when we’ll be able to come back!

Unfortunately, the missing detail that I don’t have yet is the date when you’ll be able to sign-up. We’ll let you know when we know — but in the meantime, I will try to write updates for you as I have them. Thanks for your patience, and know that we’re working hard to get Fiber to you as soon as we can!

Another chance to get Fiber in Kansas City

We’ve heard you — you moved over the past year, you changed your mind, or maybe you just missed your first chance — and you want another opportunity to sign up for Google Fiber.

Good news. Starting today, folks who:

• live in Kansas City, Kan. or Central Kansas City, Mo.,
• live in one of the 180 fiberhoods that are qualified for Google Fiber, but
• haven’t signed up for Fiber yet

will have a second chance to sign up for Google Fiber. Between now and December 22, you can go to our website, enter your address and choose one of our three Fiber packages.

If you sign up over the next month, we hope to have your service installed by Spring of 2014. Our installation crews are moving through Kansas City as quickly as they can — but we know that Spring seems like a long wait. So, if you sign up between November 20 and December 22 and choose our Gigabit + TV plan, you can you pick up your Nexus 7 tablet now (while supplies last), to help you pass the time. The tablet will eventually double as your Google Fiber remote, but we bet that you’ll be able to find some other useful things to do with it in the meantime. Once you’ve signed up for the Gig + TV plan, you can stop by the Google Fiber Space before Dec. 22 to pick up your new tablet.

We also have some news for those of you who are in areas that haven’t been able to get Fiber yet. In March, folks in Kansas City, North, South Kansas City, Mo, Gladstone, Grandview and Raytown will be able to start signing up for Google Fiber. Just like our first wave of sign-ups, we’ll divide these areas into small sections called “fiberhoods.” In each fiberhood, a certain number of homes will need to sign up for service in order to qualify their area for Google Fiber — so get ready to rally your neighbors! We’ll have more info to share (along with a map of the fiberhoods) in the beginning of 2014.

Questions? Join us next Tuesday, Nov. 26th from noon to 3 PM Central Time on Google+ or Facebook where we’ll be answering questions about signing up for Fiber. Or you can always just give us a call.

Wednesday, 13 November 2013

One year of Fiber in Kansas City

It’s been one year since our first customers got hooked up with Google Fiber and we’ve been growing quickly, right alongside the KC tech scene. So far, over half of local fiberhoods have Fiber service and we plan to be done with our entire first wave of installations in early 2014.

We’re thankful to Kansas Citians for their feedback — we said that we plan to keep making our service better, and KC has helped us do that by sending along feature requests, helping us set the right fiberhood thresholds, making suggestions on how to improve our mobile app and more. They’ve also given us some insight into how a gig has impacted their lives so far. From uninterrupted video chats to smooth gaming to fast uploads, we’re hearing that Kansas Citians are able to do more of what they love online, using Fiber.

So what’s next? We know that folks in Kansas City North and South Kansas City, Mo. have been waiting for service, so we plan to open sign-ups and start installations soon. Look out for more info in February of next year.

Thanks, as always, to KC for letting Fiber be a part of your community!

Installations have begun in Provo

As cold weather is starting to roll through Provo, so are our installation trucks. Over the past week, we began installing Fiber for our first residential customers who are transitioning from the local Veracity Networks service; we hope to finish this first wave of installations over the next six months. For those of you who want Fiber but don’t already have service with Veracity, we’ll open up residential sign-ups in January — enter your email and address on our website to get more info after the holidays!

Wednesday, 30 October 2013

Making the Google Fiber mobile app better and more widely-available

My favorite thing about my job is getting to listen to, and build, what our Google Fiber users want. I work on a small team that focuses on the Google Fiber mobile app, and we’re constantly getting suggestions on how to make our app better. Today, we’re launching our app on two new platforms, plus updating the app with some new features (available for Android and iOS) that you’ve told us you want to use:

Launching the Fiber App for iPhone and iPod Touch
Now even more people can use our app. Visit the Apple App Store to download it today!

Making it easier to find your shows
Do you love and watch just a handful of channels? Now, you can use the channel history “shortcut” feature on your app to quickly reach all of your favorites. You’ll find your channel history in the navigation menu by tapping the icon in top left of the screen.

Making it easier to manage your DVR
The Google Fiber Storage Box can hold up to 500 hours of HD content. That’s great for those of you who want to record your favorite shows...but once you have 1,000 sitcoms recorded, how do you sift through it all and find the one you want to watch? Now, the Fiber app allows you to manage your DVR and find, organize and mass-delete all of your content right from your tablet or phone. To see your existing recordings, open the navigation menu and tap DVR. To quickly setup new DVR recordings, tap the search icon and type (or speak) the show title.

Do you have ideas for more features you want to use on the app? We’d love to hear them! Send your “dream features” our way via the Google Fiber help forum.

Monday, 21 October 2013

Last few fiberhood deadlines in KCK, Central KCMO

Almost one year ago, we brought Google Fiber to our first-ever customers. Now, we’re thrilled to announce the final few fiberhood deadlines for Kansas City, Kan. and Central Kansas City, Mo. If you live in one of the fiberhoods listed below, don’t miss out. Visit our website today to choose your plan.

Ivanhoe/ Boston Hts - Thursday, November 7
Country Club Plaza - Thursday, November 7
Hogan Prep Academy - Thursday, November 7
Wheatley Elementary - Thursday, November 7
Blue Hills North - Thursday, November 7
Forgotten Homes - Thursday, November 7
Rockhill Manor - Thursday, November 7
Vineyard Northwest - Thursday, November 7
Palestine/ Oak Park - Thursday, November 7
18th & Vine - Thursday, November 7
Marlborough East - Thursday, November 7
Ivanhoe Northeast - Thursday, November 7
Ivanhoe Southeast - Thursday, November 7
Blue Hills South - Thursday, November 7

Vineyard - Thursday, November 14
Vineyard Estates - Thursday, November 14
Noble/Gregory Ridge - Thursday, November 14
Palestine East - Thursday, November 14
Swope Park Campus - Thursday, November 14
Hanover Place East - Thursday, November 14
Marlborough Heights - Thursday, November 14
Oak Park Northwest - Thursday, November 14
Oak Park Southeast - Thursday, November 14
Scarritt Pt South - Thursday, November 14
Ivanhoe Southwest - Thursday, November 14
Battleflood Heights - Thursday, November 14
Walnut Grove - Thursday, November 14
Indian Mound East - Thursday, November 14
Lykins South - Thursday, November 14
South Indian Mound - Thursday, November 14
Lykins North - Thursday, November 14

Wednesday, 16 October 2013

WatchESPN and Disney on the go

It’s the 5th time your kids have asked “are we there yet?” from the back seat — but it looks like traffic isn’t going to ease up any time soon. Wouldn’t it be amazing if you could just use your phone or tablet to summon their favorite sports and TV shows, right there in your car?

Starting today Google Fiber TV customers can stream boredom away, with the WatchESPN and WATCH Disney apps.

WatchESPN provides live access to eight networks, including live events and all of ESPN’s sports and studio shows (including ESPN, ESPN2, ESPNU, ESPN3, ESPN Deportes, ESPNEWS, ESPN Goal Line and ESPN Buzzer Beater). You can watch at no additional cost by logging in with your Google Fiber account — visit or download the WatchESPN app from Google Play or the App Store on your Xbox 360, or on Apple TV.

WATCH Disney gives you live access to Disney Channel, Disney Junior and Disney XD networks. Just go to and log in using your Google Fiber username and password.

If you want to learn more about this feature, you can also visit us at the Fiber Space for a live demo with our team.

Wednesday, 9 October 2013

Some clarification for small businesses about Google Fiber

Our Fiber cities are full of small business owners — their entrepreneurial spirit is one of the main reasons why we decided to bring Fiber to KC, Austin and Provo in the first place, and we can’t wait to see what many of them can do with ultra-high speed Internet. Recently, many of these local entrepreneurs have been in touch with us to ask for some clarifications about our residential product and our future small business offering. Here’s a rundown of some of the top questions we’ve gotten:

Why don’t you have an option for small businesses?
From the beginning, Google Fiber was meant to help make the web faster for individuals and families. We’d noticed frustration from users about their home Internet speeds — nobody likes to put their lives on hold as videos buffer, photo albums upload or movies download. We chose to bring a Fiber to homes first, to help make the web there faster, and we’ll have a small business product in the future.

What kinds of locations are you connecting to Google Fiber right now?
Right now, we’re only bringing Fiber to residential locations (units and homes where people live), plus the public and nonprofit sites selected by each Fiber city through our Community Connections program.

Can home-based businesses use Google Fiber?
Yes. If you live in and work from your home (e.g. accountant, graphic designer, online tutor, talent agent for clowns), you can use Google Fiber. Just make sure you read through and comply with our terms of service.

What businesses need to wait for the Fiber small business product?
If the primary use of the location where you want to install Google Fiber is commercial (e.g. nobody lives there), we won’t be able to bring you Fiber service yet. Hang in there for when we have a small business plan!

When will you have a small business service available?
For now, we’re extremely focused on bringing Fiber to all of the residents who are already signed up and waiting for service. We will have more information about our small business product in the future. Stay tuned to this blog, or enter your address and email address on our website to get more information as soon as we have something to share.

Tuesday, 8 October 2013

Behind the scenes with Google Fiber: How we actually build Google Fiber

This is the second post in our “Behind the Scenes” blog series, designed to answer some frequently asked questions about how things work at Google Fiber. Today, our construction manager John Toccalino is going to explain the steps in actually building a Google Fiber network and why it takes awhile. - Ed.

Today your Internet and TV service are probably connected to your home via copper wires. This technology has been around for over 100 years, and it just wasn’t built for what we’re trying to use it for today. My job with Google Fiber is to build thousands of miles of brand new fiber-optic cable, which is far better and faster than copper at transmitting information, such as the bits that make up your favorite websites, YouTube videos, video chats, or online games. Fiber-optic cables are made of glass, and they use lasers to transmit information — close to the speed of light! It’s amazing technology, but unfortunately very few homes have direct access to fiber networks today.

That’s where my team comes in. Every day, we’re working to plan and build brand new Google Fiber networks in Kansas City and Austin. There are a few big steps.

Step 1: Figure out where we can put our fiber. We need to build thousands of miles of fiber — but we can’t just put it wherever we want. First, we use the infrastructure data that the city has shared with us to create a base map of where we can build (existing utility poles, conduit) and where we should avoid (water, sewer and electric lines). Then, a team of surveyors and engineers hits the streets to fill in any missing details.

Step 2: Design the network. There are a few basic components to our Fiber networks that we need to design from scratch for every single city. In general, you can think of it as a hub-and-spoke design:

Every mile of this network has to be planned and diagramed, which takes a huge amount of time (imagine planning a network that touches ~30 utility poles per mile, for thousands of miles). We also plan and build backup fiber routes; we want to be ready just in case there's a break in service along any section of our network (it just so happens that squirrels love to chew through fiber lines).

Step 3: Build the network. Only once we have a solid plan — including diagrams of every utility pole our fiber will travel on, detailed maps of where we’ll need to dig up streets to install new conduit, and the specs for every single hut and cabinet — can we get boots on the ground to start building our network. That’s when you’ll start to see crews out in the streets with their boom trucks, boring machines, and rolls of conduit and cables.

In other words, this is a huge undertaking, and we know you might get a bit impatient with us from time to time. We know you want your Google Fiber — please know that we’ve got our teams hard at work to get you connected just as soon as we can.

Monday, 7 October 2013

Behind the scenes with Google Fiber: Working with city governments

Today we’re introducing a “Behind the Scenes” blog series, designed to answer some frequently asked questions about how things work at Google Fiber. Today we’ll hear from Derek Slater, a Government Relations Manager at Google who works with the Fiber team, to explain how we work with local city governments to build a fiber network. - Ed.

When most Americans connect to the Internet from their homes, their signal travels along a local telecommunications infrastructure, currently built mostly of copper cables that run along utility poles or underground. Now that technology has advanced, communities are starting to upgrade to fiber-optic cable that’s better suited to 21st century communications demands, like high-speed Internet. And that involves a lot of detailed planning — utility pole by utility pole and block by block.

That’s what Google Fiber teams are working on right now in the Kansas City area, Austin, and Provo. We’re going to tell you more about the actual construction process in a future blog post, but here we want to focus on how we work closely with city leaders before anyone picks up a shovel or climbs a ladder.

The existing telecommunications infrastructure was installed bit by bit throughout the 20th century — so it’s likely that cities have never experienced the kind of scale and pace of building an entire telecommunications infrastructure all at once. That’s why our first step is to sit down with them to discuss how we can work together quickly and efficiently on such an unusually large project. Some people have suggested that these conversations between Google Fiber and city leaders involve requests for special incentives, exclusive privileges or tax breaks — and that’s simply not true. Instead, like anyone looking to deploy a new network, our conversations cover some pretty mundane stuff, usually across 3 main topics:

Access to infrastructure - In order to build a network, we need to string fiber along utility poles or install it underground through protective tubes called conduit. It’s not feasible for each and every provider to build their own poles and conduit — after all, there’s only so much space on city streets, and it'd be an ugly waste of resources to force everyone to put up brand new poles alongside existing ones and dig up city streets unnecessarily. So it's essential that cities ensure that new providers can use existing poles and conduit. We work with the city and, where applicable, the local electric utility and telephone company to figure out which poles and conduit we can use for Google Fiber, then we agree on a fair market price we can pay to lease that space.

Access to local infrastructure maps - Once we get permission to lease space on existing poles and in available conduit, we need to know where all of that infrastructure is physically located, so that we can plan where our fiber lines will go. It is critical that the city provide accurate maps about poles and conduit, plus info about existing water, gas, and electricity lines, so that we can know where we can safely build our fiber network.

Expedited construction permits - Google Fiber cities need to be ready for the large volume of permits (thousands!) that we’ll be submitting to them. We comply with each city’s permitting code, and we work closely with cities to figure out a way to expedite the permitting process to make sure that they’re comfortable and ready for the planned pace.

Our work with the city doesn’t end here. We stay in touch with city leaders and work closely with them throughout the entire construction and installation process to make it as quick and painless for residents as possible — a topic which we’ll cover in our next “Fiber Behind the Scenes” blog post.

Wednesday, 2 October 2013

Provo: the wait for Google Fiber is (almost) over!

It’s almost time to open the firehose and let gigabit Internet flow to the “Silicon Slopes” — starting today, several thousand Provo residents (residential customers of the local Veracity Networks) can start signing up for Google Fiber. Sign-ups for the rest of Provo residents will open in January.

This sign-up process is different (and faster) in Provo than in Kansas City and Austin because our construction process is different. In KC and Austin, we need to install thousands of miles of brand new fiber-optic cables, which requires many months of planning, engineering and construction before we can open sign-ups and bring service to customers. Here in Provo, we purchased the iProvo network from the City of Provo, so a lot of this network already exists — we just needed to upgrade it to make it faster.

Veracity customers get the first crack at signing up for Fiber service — they’re already hooked up to our newly-upgraded fiber because they’ve been connected to the former iProvo network, so it will be efficient and quick to install Google Fiber for any of them who want to switch providers. This “first chance” opportunity is only for Veracity residential customers right now; other Provo residents and local small businesses can go to our website and sign-up to be notified when Fiber is coming to their area.

If you’re a Veracity residential customer, this means you’re eligible for Google Fiber service, including an Internet connection that’s up to 100 times faster than basic broadband. All you have to do is go to, enter your address, and select which Google Fiber package (Gigabit Internet, Gigabit + TV, or Free Internet) you want. In order to get this early access to Google Fiber, make sure you sign up before October 31.

This process is slightly different for those of you who live in apartment buildings or condos (what we call “Multi-Dwelling Units,” or MDUs). Since we need to bring Fiber to the entire building, the process takes a little longer. We are starting the conversations with landlords and property owners across the city. If you live in a building with 9 or more units, get in touch with your landlord and (1) tell them that you want Google Fiber, and (2) ask them to fill out this form. A member of our local Provo Fiber team will contact your landlord to discuss next steps on how to bring gigabit speed to your unit.

Have questions? Confused about what this means for you? Just give us a call, email us or do an online chat with our customer service team. We’re here and ready to help, 24/7.

Thursday, 19 September 2013

US Ignite is in search of gigabit explorers

Ed Note: From time to time, we invite guest bloggers to write about their work — and why they think faster Internet speeds are important — here on our Fiber blog. Today we’re joined by Joe Kochan, the COO of US Ignite, a nonprofit that’s been traveling the U.S. searching for developers who want to build new tools for a faster web. US Ignite is joining us at the Kansas City Fiber Space this November and they’re looking for a few talented developers to come along...

What would you do with a gigabit? That's the question that US Ignite has been working to answer since we launched — and we want you to help us come up with some answers. This November, our team will travel to Kansas City to work with local and national developers to build and test gigabit applications that are built for high speed networks like the Google Fiber.

Do you want to build an application that:

• Is incredibly and realistically responsive, with no latency or delay?
• Allows you to touch, move, and control things with your hands, your eyes or your body language?
• Enables real-time collaboration in a natural way?
• Provides immediate results from massive computational efforts with big data?
• Is not limited by bandwidth?

If so, we want you to join us in Kansas City on Friday, November 1 - Sunday, November 3 for our Gigabit Explorer Challenge. We’re accepting applications starting this week — just submit your ideas on our website to join the contest. Not only will you get to develop using Google Fiber, but you’ll also have access to technology advisors and onsite computing and storage resources. You just need to have a great idea and be willing to put in the time to develop it.

For more information about US Ignite and its mission, please visit our website or watch this 3-minute video summarizing our recent Applications Summit, where some gigabit applications were already demonstrated. Hope to see you at the Fiber Space!

Tuesday, 17 September 2013

Bringing Fiber to Lenexa, Kan.

Earlier this evening, the Lenexa, Kan. City Council unanimously passed an agreement to bring Google Fiber to their residents. Lenexa is our 17th Kansas City-area expansion city (in addition to Kansas City, Kan. and Kansas City, Mo.)

View Kansas City Areas Eligible for Google Fiber in a larger map

We're excited to bring service to Lenexa, but we still need to plan and start building our network there before we can open sign-ups or share any information about customer installation. In the meantime, you can keep up with our progress right here on our blog, and you can sign up for email updates by entering your address on our website.

Thursday, 12 September 2013

News for Provo and Austin community orgs that want a free gig

As a kid, I loved my local library. I used to walk in those doors and pause, amazed that so many books and resources were available and free. That sense of appreciation has stuck with me over the years. Local libraries, schools, community centers and nonprofits are critical resource hubs that help keep neighborhoods strong — and that’s why we’re hooking up some of these community sites in Kansas City, Austin and Provo with Gigabit Internet connectivity.

These “Community Connections” sites have already been selected in Kansas City (Kan. and Mo.), where hundreds of nonprofits, schools and government buildings will get a free Gigabit Internet connection for a maximum of ten years. And, starting this week, interested sites in Austin and Provo can apply to receive a Community Connection — both local governments are currently taking applications and will ultimately choose who gets connected.

If you’re an Austin nonprofit or public organization, the Austin city government is accepting applications for potential local Community Connections now through September 30 (apply in the “Digital Inclusion” section of the website). If you’re a Provo nonprofit or public organization, you can learn more about your local Community Connections program in the “Current News” section of Provo's website. Today is the first day to submit applications and the deadline is October 10.

For more information about Community Connections — including technical info and FAQs about the gig hookup for site representatives — you can visit our brand new Community Connections website.

Monday, 9 September 2013

Fiber’s coming to Mission Hills and Fairway

We’re starting the week with a double dose of good news. Tonight, the City Councils in Mission Hills, Kan. and Fairway, Kan. just approved Google Fiber for their cities. We’ll start planning our network in these new cities ASAP and we’ll make another announcement once we’re ready to start customer signups. To stay up-to-date on Fiber and when it will be coming to your area, enter your address on our site, then sign up for email updates.

Wednesday, 4 September 2013

Autumn Deadlines Fast Approaching in KC

The color of the leaves won’t be the only thing changing in Kansas City this autumn. Forty-four more fiberhoods, across both Kansas and Missouri, will have the chance to experience instant downloads and crystal clear HDTV. If you live in one of the fiberhoods listed below, visit our website now to choose your plan.

Wyandotte Center - Thursday, October 3
Royal Gardens - Thursday, October 3
West Height - Thursday, October 3
Turner Diagonal - Thursday, October 3
Sumner - Thursday, October 3
Watchtower - Thursday, October 3
Coronado - Thursday, October 3
Banneker - Thursday, October 3
Frances Willard - Thursday, October 3
Eugene Ware - Thursday, October 3

N 55th - Thursday, October 10
Edison School - Thursday, October 10
Beacon Hills - Thursday, October 10
Emerson - Thursday, October 10
Linden Hills - Thursday, October 10
West Side North - Thursday, October 10
North Town Fork Crk - Thursday, October 10
Southmoreland North - Thursday, October 10
Westport - Thursday, October 10
West Side South - Thursday, October 10

Willow Creek North - Thursday, October 17
City Park - Thursday, October 17
Prescott Park - Thursday, October 17
Woodland - Thursday, October 17
Mt Hope - Thursday, October 17
Caruthers - Thursday, October 17
Kensington - Thursday, October 17
Klamm Park - Thursday, October 17
Santa Fe - Thursday, October 17
County 5 - Thursday, October 17
Center City - Thursday, October 17
Wendell Phillips - Thursday, October 17

Mount Cleveland - Thursday, October 24
Tri-Blenheim - Thursday, October 24
Citadel - Thursday, October 24
Key Coalition North - Thursday, October 24
Indian Mound West - Thursday, October 24
Budd Park - Thursday, October 24
South Town Fork Crk - Thursday, October 24
Splitlog Park - Thursday, October 24
Memorial Park - Thursday, October 24
Key Coalition South - Thursday, October 24
Lincoln Prep - Thursday, October 24
Parkview - Thursday, October 24

Tuesday, 3 September 2013

Rolling into Roeland Park, Kan.

The Roeland Park City Council just voted to bring Google Fiber to their citizens. While we don’t have an ETA for when we’ll be able to start installations (we still have to plan our network and then build it), we’re thrilled to be coming to Roeland Park in the future. If you live in Roeland Park, you can enter your address on our site, then sign up for email updates.

View Kansas City Areas Eligible for Google Fiber in a larger map

Monday, 26 August 2013

Fiber for Merriam, Kansas

Merriam, Kansas just became the newest Google Fiber city, following a vote at tonight’s city council meeting. We want to hook up Merriam residents as soon as possible, but we still need to plan our network and start construction before we can start installations. We’ll let you know when we’re ready to open signups here on our blog and via social media.

Monday, 19 August 2013

Leawood, Kansas Approves Fiber

Tonight, the Leawood, Kansas City Council voted to become the 14th Kansas City-area community to bring Google Fiber to their residents. We look forward to bringing service to Leawood, but there’s quite a bit of planning and construction work to do before we can actually start hooking up homes. As soon as we have more information about signups and installations in Leawood, we’ll post it here

Thursday, 15 August 2013

The latest on our plans for Provo

In July, we completed our agreement with the City of Provo, and we’re working hard to hit our goal of getting our first Google Fiber customers hooked up before the end of the year. Between now and October we’re focusing on a couple of key areas of work.

First — and many might argue, most importantly — we’re working to upgrade the existing fiber network in Provo to be Gigabit-ready. Secondly, we’re spending a lot of time talking with property managers and owners of large apartment building and condominiums. Planning for and installing Google Fiber in these big buildings takes a lot of time, so if you manage a building with 5 or more units, we’d love to start chatting with you now — please get in touch with us!

We also have new information for you on how much Google Fiber will cost in Provo. When we start sign-ups, all customers will be able to choose from one of three plans:

  • Free Internet. Get today’s basic broadband speeds (up to 5 Mbps download, 1 Mbps upload) for free for at least the next seven years.
  • Gigabit Internet. Connect to the web at speeds up to 100 times faster than basic broadband (up to 1 Gbps download and upload) for $70/month.
  • Gigabit Internet + TV. Get 100 times faster Internet plus hundreds of HD channels. Record up to 8 shows at once and store up to 500 hours of HD content on your Storage Box for $120/month.

Each of these plans will require a one-time $30 construction fee which you’ll pay when you choose your plan (for single family homes) or your landlord will pay after they sign an agreement with us to wire up your apartment/condo.

For current Veracity customers in single-family homes — we want you to know that nothing changes for you yet. You can continue to use your service as you do today. Later this year, you’ll have the option of becoming a Google Fiber customer and the option to sign up for any of the services listed above.

To stay up to date on any new developments, you can sign up for our Provo email list on our website.

Thanks for all of the interest; we’ll talk more in the fall!

More Movies and TV Shows on Demand

If you’re looking for a specific movie or TV show to watch tonight, chances are increasingly good that you’ll be able to find it using your Google Fiber TV service.

Yesterday, we launched VUDU right on our Fiber TV Box. VUDU is an on-demand video service that subscribers can use to rent or purchase movies and TV shows — and combined with Netflix and our Google Fiber Video on Demand Library, Google Fiber customers now have access to one of the largest on-demand collections of movies and TV Shows. You can access all of this great content under the “More tab on our TV menu.

We’re also updating the Google Fiber mobile app to support VUDU — now it will be easier than ever to search for, discover and watch thousands of movies and shows on your Android or iPhone.

Wednesday, 14 August 2013

Support for Kansas City Nonprofits Working to Close the Digital Divide

This morning, the Greater Kansas City Community Foundation, on behalf of several local funders including Google Fiber and the Sprint Foundation, announced a brand-new fund aimed at closing the digital divide here in Kansas City. The Kansas City Digital Inclusion Fund will support local nonprofits and community organizations that will help Kansas City residents learn about and take full advantage of the web.

Leaders of successful digital inclusion projects in other cities joined Kansas City nonprofit leaders to share lessons learned in their work.

We’re proud to be one of many local supporters of this first-of-its-kind grant program in Kansas City. As we’ve worked throughout the community, we’ve heard some incredible ideas from nonprofits and leaders who want to do amazing things to increase digital literacy in KC. We’ve also heard from them that they need more resources (funding, computers, staffers, etc.) to execute and scale their work.

Now, these community groups can apply for grants to fund their work to help Kansas Citians get online; get access to more affordable computers; learn how to apply for jobs; teach kids how to do research on the web; teach classes on how to compare health care options online and much more. We know Kansas City nonprofits have what it takes to make a big impact, and we can’t wait to see what projects they come up with.

If you’re a local nonprofit, you can apply now, or attend one of the upcoming informational sessions (listed below). Grant applications are due before 5 p.m. CST on September 27, and recipients will be announced in early November.

  • Wednesday, August 28, from 1 to 2 p.m. at Kansas City Public Library - Plaza Branch, RSVP here
  • Thursday, September 12, from 10 to 11 a.m. at the Community Foundation’s downtown office, RSVP here

Monday, 5 August 2013

Fiber for Prairie Village, Kan.

Tonight, the Prairie Village, Kansas City Council voted to bring Fiber to their city. Prairie Village residents have been asking for Fiber for awhile, and we can’t wait to bring it to them in the future; as soon as we have more information about timing, we’ll post it right here.

Send Your Kids Back to School with Google Fiber

New books, new classrooms, new teachers, new subjects—and a new ultra fast Internet connection! This year, you can help your kids learn at home by signing up for Google Fiber and giving them access to the Internet at speeds that are up to 100 times faster than today’s average broadband.

Today, we’re announcing new deadlines for twenty-eight more fiberhoods. If you live in one of the fiberhoods listed below, visit our website ASAP to choose your Fiber plan. If you’re not sure which plan is right for you, drop by the Fiber Space or check out our Mobile Google Fiber Space out and about in KC.

Maple Hill - Thursday, September 5
Highland Park - Thursday, September 5
West Waldo - Thursday, September 5
Western Hills - Thursday, September 5
West Plaza South - Thursday, September 5
Scarritt Pt North - Thursday, September 5

Boone Hills - Thursday, September 12
Santa Fe Hills - Thursday, September 12
Eastern 49-63 - Thursday, September 12
Leeds/ Dunbar - Thursday, September 12
Plaza Westport - Thursday, September 12
Lea Manor - Thursday, September 12

Cambridge Circle - Thursday, September 19
Shawnee DR - Thursday, September 19
Strawberry Hill - Thursday, September 19
Noble Prentis - Thursday, September 19
William White - Thursday, September 19
Riverview Park - Thursday, September 19
Wyandotte High Sch - Thursday, September 19
Welborn Park - Thursday, September 19
Quindaro - Thursday, September 19

Parkwood Park - Thursday, September 26
Downtown - Thursday, September 26
Rosedale Arch - Thursday, September 26
Pearson School - Thursday, September 26
Armourdale - Thursday, September 26
Pendleton Heights - Thursday, September 26
Southmoreland - Thursday, September 26

Thursday, 1 August 2013


The MLB is racing towards the postseason, the NFL preseason kicks off this weekend, and college football teams across America are hitting the practice fields. In other words, it’s almost the (arguably) best season for sports, and we’re ready to give you access to all of the sports content you can watch. Today, we’re launching our new Sports Plus package, currently featuring 12 networks all for $10/month (plus tax).

The Sports Plus package options and pricing will vary slightly depending on which Fiber city you live in. Regardless, we’ll have you covered, whether you fancy fishing, fighting, football, fútbol, fastballs or almost anything in between.

For our Kansas City customers, that means you can get:

NFL RedZone
MLB Network Strike Zone
Longhorn Network
Pac-12 Networks (7 channels)
GolTV (English Only)
Fight Now TV
Outside TV
One World Sports
World Fishing Network
Universal Sports Network

You can sign up for the Sports Plus package starting now. If you already have Fiber service installed in your home, you can call customer service 24/7 at 877-777-7550 to have the package added. Folks who don’t have Fiber yet can sign up for the package on our website.

Wednesday, 24 July 2013

Bringing the Fiber Space to you

If you’ve been meaning to get to the Fiber Space but haven’t had a chance yet, keep an eye on your local streets — we might be bringing our brand new Mobile Google Fiber Space to your neighborhood.

The Mobile Google Fiber Space will be traveling throughout Kansas City, equipped to answer your questions about what Fiber is and how you can get it. Come relax in our portable living room and:

See the kinds of Fiber devices you’d get in your home:

Learn more about our HD TV offering:

And chat with our local Fiber experts who can answer your questions about Fiber and help you sign up for service:

You can follow the Mobile Google Fiber Space’s travels via our events calendar or on our social media channels: Google+, Facebook and Twitter (#fiberontheroad). Catch us at our next stop tomorrow, Thursday, July 25th from 4:00pm - 7:00pm CST at Matney Park.

Tuesday, 9 July 2013

Twenty Missouri Fiberhoods Closing in August

Google Fiber is one step closer for folks in twenty Missouri Fiberhoods; all of the locations listed below have signup deadlines that are quickly approaching in August.

If you haven’t already, visit our website and choose your Fiber plan. If you’re not sure which plan is right for you and want to talk to a team member, drop by the Fiber Space or check our calendar on the website to see when we’re in your area with our brand new Mobile Fiber Space.

Hanover Place West - Thursday, August 15
Ward Parkway North - Thursday, August 15
Volker South - Thursday, August 15
South Hyde Park - Thursday, August 15
Ward Parkway Plaza - Thursday, August 15
Union Hill - Thursday, August 15

Columbus Park - Thursday, August 22
Business District - Thursday, August 22
Rolling Meadows - Thursday, August 22
Ward Parkway South - Thursday, August 22
Manheim Park - Thursday, August 22
Hospital Hill - Thursday, August 22
Volker North - Thursday, August 22

West Plaza North - Thursday, August 29
Western 49-63 North - Thursday, August 29
Tower Homes South - Thursday, August 29
Southmoreland South - Thursday, August 29
North Hyde Park - Thursday, August 29
Waldo Homes - Thursday, August 29
Squier Park - Thursday, August 29

Saturday, 29 June 2013

Connecting across continents

You can find more information about this event on the Official Google Blog

This morning, 50 Kansas City middle and high school students met the First Lady of the United States — via a Google Fiber connection at the Fiber Space. All week, Mrs. Obama has been traveling on a White House Tour through Africa, talking to and hearing from young people about the importance of education. Today, she heard from students right here in KC.

At 8:30 a.m. Central Time, the First Lady hosted a Google+ Hangout On Air from Johannesburg, South Africa connecting to students in L.A., Houston, New York, and Kansas City. The students and Mrs. Obama got the chance to talk with one another directly, sharing ideas about education in their countries face-to-face-to-face; a bit like a 21st-Century pen pal program.

The group of KC students that "met" the First Lady are spending their summer breaks building motors, programming robots and developing web and mobile apps; they’re students who are attending several KC STEM Alliance camps to learn about science, technology, engineering and math.

You can see the whole video from the event here. Many thanks to the KC STEM Alliance, the Office of the First Lady and all of our STEM campers for letting us be a part of this transatlantic discussion.

Wednesday, 26 June 2013

Mission, Kansas: from the Santa Fe Trail to the information speedway

In the late 1800’s, Mission, Kansas was a key stop for wagoners moving west along the Santa Fe Trail. Now, more than a century later, Mission will become a hub for another expansion — the growth of the Silicon Prairie. Tonight, Mission’s city council voted to bring Google Fiber to Mission citizens.

We’re not sure when we’ll be able to bring Fiber to Mission (we have a lot of work to do before that can happen), but we’ll be sure to post any updates right here.

Thursday, 20 June 2013

Fiber for Lee’s Summit

The Lee’s Summit, Missouri City Council just voted to bring Fiber to their town! For those of you keeping count, that’s nine Kansas City-area cities (in addition to Kansas City, Kan. and Kansas City, Mo.) where we plan to build Fiber in the future. You can see them all mapped out here.

As soon as we have more information about when Fiber will come to Lee's Summit residents, we’ll share it on this blog.

Thursday, 13 June 2013

Deadlines for 11 more fiberhoods on both sides of the state line

If you pre-registered for Fiber last fall, we know you’ve been waiting awhile for Fiber to come to your area. We’re working hard to get to you as quickly as possible; as of today, customers in 16 fiberhoods throughout KCK and KCMO have Fiber service. And today, we’re drawing closer to bringing Fiber to 11 more fiberhoods.

If you live in any of these fiberhoods, be sure to choose your Fiber plan soon so we don’t miss you during construction. If you’re not sure which plan is right for you and want to talk to a person, drop by the Fiber Space or give us a call—we’re always happy to help!

Kansas deadlines
Miland Pump Station - Thursday, July 25
Silver City - Thursday, July 25
Stony Point North - Thursday, July 25
Junction School - Thursday, July 25
Schlagle High School - Thursday, July 25

Missouri deadlines
Ilus W. Davis Park - Thursday, July 25
Valentine - Thursday, July 25
Stratford Gardens - Thursday, July 25
Holmes Park - Thursday, July 25
River Market - Thursday, July 25
Oak Meyer Gardens - Thursday, July 25

Wednesday, 12 June 2013

Nick’s first pitch

Ed. Note: You can help Nick and others with life-threatening illnesses with one quick cheek swab. Visit to become a donor.

Thirteen-year-old Kansas City-area resident Nick LeGrande has been a baseball fan since he can remember. He loves to watch baseball, talk about baseball, and of course, play baseball. But last year, Nick was diagnosed with severe aplastic anemia, a rare blood disease that has kept him off the field indefinitely.

When the Oakland A’s, a Major League Baseball team, heard about Nick’s situation earlier this year, they asked him to throw out the first pitch at tonight’s game. Because of his illness, Nick can’t hop on a plane for the 1,800 mile journey from Missouri to the A’s stadium in California. But luckily, there’s another way for Nick to throw out tonight’s ceremonial pitch — using the Internet.

When we think of the power of the Internet and the importance of broadband connectivity to our communities, it’s easy to just think of sending email or watching videos. But high-bandwidth applications on the web have made a host of other amazing things possible — for example, the field of telerobotics, or the ability to control robots over long distances using the web. That’s how tonight, using a specially-designed, web-connected pitching robot, Nick LeGrande will throw the first-ever telerobotic pitch in MLB history.

At 8:53 PM Central time, Nick will join us at the Google Fiber Space in Kansas City, which we’ve transformed into a mini baseball stadium (real grass, dirt and bleachers) for the occasion. Using an Android app, Nick will be able to control the movements of a robot that will sit on the pitcher’s mound in Oakland. That robot will be equipped with a camera, which will livestream a first-hand view of what the stadium looks like to Nick. Then, joined by his family, friends, teammates and doctors from Children’s Mercy Hospital, Nick will toss out the game’s first pitch — in Kansas City, and in Oakland.

We're honored to share this moment with Nick, and you can too — visit our website to get a play-by-play of tonight's pitch and send him well-wishes via social media. He'll see your messages on the big screen at the Fiber Space as he throws out the first pitch. You can also visit Children's Mercy Hospital's website to learn more about Nick and severe aplastic anemia.

This story is part of a series called “Why Speed Matters,” which showcases examples of what’s possible with fast Internet -- and why it matters.

Thursday, 6 June 2013

Season premiere sneak peeks at the Fiber Space

Vampires. Witches. Bison. Our lineup of guest appearances at the Fiber Space next week is different than what we’ve seen in the past. Here’s the scoop on the two premiere screenings we’re hosting.

First up is the premiere screening of HBO’s True Blood on Thursday, June 13 at 7:00PM. The episode won’t air on HBO until Sunday, June 16, so you’ll have a sneak peek of season six before all your friends. We expect this episode to be a nail-biter, so we’ve prepared some drink concoctions and munchies that you can sink your teeth into. Blood orange spritzer, anyone? RSVP now (seats are limited), and get there early to snag a swag bag.

Our second premiere event next week focuses less on the supernatural and more on the natural. On Saturday, June 15 at 4:30PM, we’re screening the finale of Discovery’s North America series. In the finale, you’ll get an early look at North America: Top 10 — the show will feature the top 10 natural landmarks of the continent, as chosen by 35,000 online votes. RSVP now to save your seat. We'll have s’mores and some other snacks that remind you of being in nature, plus some photo opportunities with some of our favorite characters from the series.

True Blood Season Six Premiere
Thursday, June 13 at 7:00PM
Google Fiber Space, 1814 Westport Road, Kansas City, MO
RSVP Now, Space is Limited

North America Series Finale Premiere
Saturday, June 15 at 4:30PM
Google Fiber Space, 1814 Westport Road, Kansas City, MO
RSVP Now, Space is Limited

Tuesday, 28 May 2013

13 new fiberhood deadlines

If you’re in any of the following thirteen Missouri fiberhoods, we’ve just announced your sign up deadline—head over to our website to choose your Fiber plan.

Tower Homes North - Thursday, June 27
Central Hyde Park - Thursday, June 27
Coleman Highlands - Thursday, June 27
Brookside - Thursday, June 27
Country Club Dist - Thursday, June 27
Armour Hills - Thursday, June 27
Westwood - Thursday, July 11
Romanelli West - Thursday, July 11
South Plaza East - Thursday, July 11
Armour Fields - Thursday, July 11
Roanoke - Thursday, July 11
Ward Estates - Thursday, July 11
Western 49-63 South - Thursday, July 11

There are also a few deadlines coming up in Kansas over the next few weeks—you can see the full list here. Nervous you’ll miss your deadline? Follow us on Google+, Facebook or Twitter where we post about upcoming deadlines and other cool stuff, too.

Wednesday, 22 May 2013

Raytown, Mo. approves Google Fiber

Last night, the City Alderman in Raytown, Missouri voted unanimously to bring Google Fiber to their city. Raytown is the tenth Kansas City-area expansion we’ve announced, and we hope to bring Fiber to more communities in the area, too.

It will be awhile before we can hook up Raytown residents—we need to plan and build our network there first. When we have more info, we’ll be sure to post it here.

Monday, 13 May 2013

Another local expansion into Gladstone, Mo.

Recently, we’ve welcomed a handful of new Kansas City-area Google Fiber communities—and tonight we get to welcome yet another. The Gladstone, Missouri City Council just voted to bring Fiber to their city, too.

View Kansas City Areas Eligible for Google Fiber in a larger map

As we’ve said before, it takes awhile to plan, engineer, and start building our network in new communities, so it will still be some time before we can hook up our Gladstone customers. We’ll publish more info here as we have it.

Tuesday, 7 May 2013

Grandview, Mo. — our newest Fiber community

Tonight, the Grandview, Missouri Board of Aldermen voted to bring Google Fiber to their community. Grandview now joins the growing number of areas in and around Kansas City that will have the opportunity to get Gigabit Internet speeds (up to 100x faster than the average American broadband connection) with Fiber.

View Kansas City Areas Eligible for Google Fiber in a larger map

It will still be awhile before we can build Fiber in Grandview—we need to plan and engineer our network there first. We’ll be sure to post more information here as soon as we can!

Thursday, 2 May 2013

Welcome, Shawnee, Kansas!

This evening, the Shawnee City Council voted to bring Google Fiber to their city.

Shawnee, which is right outside of Kansas City, is known as a tight-knit community and a great place to do business. We’ve also been impressed by Shawnee’s vision to keep their citizens informed and involved using the Internet. Recently, the City modernized their website, so that locals can easily access city info—from crime maps to fiscal reports to streamed audio of city council meetings.

This is a great example of how access to information via the web can help make communities stronger. Google Fiber—and widespread connectivity throughout Shawnee—will be a great complement to the great work the City is already doing.

We still have a lot of planning and engineering work to do before we’re ready to bring Fiber to Shawnee, so we don’t have an estimate for when service will be available yet. We’ll be sure to publish an update here as soon as we have it.

Wednesday, 24 April 2013

El programa Get Your Business Online llegará a Kansas City

El 97% de los usuarios del Internet buscan en línea para productos y servicios locales. Hay una gran oportunidad para atraer a nuevos clientes por medio del Internet, pero sólo el 44% de empresas pequeñas en Kansas tienen un sitio web o una presencia en línea. Google está ayudando a cambiar eso.

Este jueves, Google llegará a Kansas City con su programa Get Your Business Online para ayudar a las empresas pequeñas. Muchos piensan que tener una presencia en línea es muy complicado y costoso. El programa Get Your Business Online hace que sea rápido, fácil y gratis para que cualquier negocio lance su presencia en el Internet, desde ferreterías a escuelas de música.

En el evento, el equipo de Google ayudará a los empresarios locales a crear sus propios sitios web cortesía de Intuit. Los empresarios también recibirán un nombre de dominio personalizado, alojamiento en el Internet gratuito durante un año, un perfil de ubicación en Google Maps, herramientas, entrenamientos, y recursos gratuitos. Expertos de Google estarán disponibles para capacitar a los empresarios en Inglés y en Español sobre las mejores maneras de atraer a más clientes en línea.

Visite para más detalles sobre el evento y el programa. Si usted no puede asistir al evento, todavía puede obtener su propio sitio web y recursos gratuitos. Visite a la página web para obtener más información.

Tuesday, 23 April 2013

Kansas City, Get Your Business Online

97% of Internet users look for local products and services online. This is a huge potential market for small businesses. Unfortunately, 44% of Kansas City small businesses don’t have a website or online presence. Google wants to help change that.

This Thursday morning, please join us at Google’s “Get Your Business Online” event, where you’ll be able to set up a free website and a personalized domain name for your small businesses in under an hour. Register on the GYBO website now.

At the event, Intuit will provide local businesses with a free website, and a team of Google experts will help participants build and design their sites. Businesses will also receive a customized domain name, free web hosting for one year, a local business listing on Google Maps and free tools, training and resources. Google experts will be on hand to train the business owners on how to reach more customers online in both English and Spanish.

Go to for details on the event and the program and to register (Missouri businesses welcome, too!). And if you're unable to attend, you can still get a free website. Whether you’re a mechanic, own a mail and copy shop, or have a hair salon, we hope you can attend!

Google Fiber TV App for iPad is here

Losing the TV remote just got a little less unsettling. As of this morning, our Google Fiber TV app is available for iPad owners.

For the past month, our Fiber TV customers have been able to control their TVs with any recent Android device. Using the Fiber TV app from the Google Play Store, they can search for programming, browse listings, and select shows or recordings with just the touch or swipe of a finger. Now, iPad users can enjoy this simple, intuitive experience, too.

Google Fiber TV App for iPad

Head over to the Google Play store or the Apple App Store to download the free app now!

Wednesday, 17 April 2013

Google Fiber—On the Silicon Prairie, the Silicon Hills, and now the Silicon Slopes

Today the Google Fiber team is in Provo, Utah, where Mayor John Curtis just announced that we intend to make Provo our third Google Fiber City.

Utah is already home to hundreds of tech companies and startups, and many of them are based in Provo. In fact, the Provo area ranks second in the nation in patent growth, and is consistently ranked as one of the top places to live and do business in the U.S. We believe the future of the Internet will be built on gigabit speeds, and we’re sure the businesses and residents of Provo already have some good ideas for what they’d build with a gig.

In order to bring Fiber to Provo, we’ve signed an agreement to purchase iProvo, an existing fiber-optic network owned by the city. As a part of the acquisition, we would commit to upgrade the network to gigabit technology and finish network construction so that every home along the existing iProvo network would have the opportunity to connect to Google Fiber. Our agreement with Provo isn’t approved yet—it’s pending a vote by the City Council scheduled for next Tuesday, April 23. We intend to begin the network upgrades as soon as the closing conditions are satisfied and the deal is closed.

Provo started building their own municipal network in 2004 because they decided that providing access to high speed connectivity was important to their community’s future. In 2011, they started looking for a partner that could acquire their network and deliver an affordable service for Provoans. We’re committed to keeping their vision alive, and, if the deal is approved and the acquisition closes, we’d offer our Free Internet service (5 Mbps speeds) to every home along the existing Provo network, for a $30 activation fee and no monthly charge for at least seven years. We would also offer Google Fiber Gigabit Internet—up to 100x faster Internet than today’s average broadband speeds—and the option for Google Fiber TV service with hundreds of your favorite channels. We’d also provide free Gigabit Internet service to 25 local public institutions like schools, hospitals and libraries.

Over the next few days, we’ll be in and around Provo with Mayor Curtis, attending community meetings and talking to residents about what widespread gigabit connectivity could mean for their community, and the ways in which we’d invest in their iProvo network. If you are a Provoan, we hope to see you there! In the meantime, you can sign up on our website to get updates and more information.

Tuesday, 16 April 2013

Two new TV add-ons

Jon Snow. Hannah Horvath. Sookie Stackhouse. If any of these names ring a bell for you, then you’re going to be very happy to hear that we’ve just added HBO to our TV lineup. Starting today, our Google Fiber TV customers will be able to add on our new HBO package to their plan for $20/month (plus tax). The plan will include HBO, HBO2, HBO Signature, HBO Family, HBO Latino, HBO Comedy, and HBO Zone.

And, for those of you who are holding out for Cinemax, today is your lucky day, too — you can add our brand new Cinemax package for $10/month (plus tax), and get eight new channels, including Max, MoreMax, ActionMax, ThrillerMax, WMax, @Max, 5-StarMax, and OuterMax.

If you really love TV and want both of these add-ons, we’ve just launched our new premium package, which you may want to consider. With the premium package, you can get STARZ, Showtime, HBO and Cinemax, all for $40/month (plus tax).

You can sign up for these packages starting now. If you already have Fiber service installed in your home, you can call customer service 24/7 at 866-777-7550 to have any of these packages added. Folks that haven’t been connected to service yet can sign up for these packages on our website or if you have any questions, you can always contact us.

Friday, 12 April 2013

Eighteen New Fiberhood Deadlines

Now that the snow has melted and the warmer weather is hopefully here to stay, we’re ready to roll out service even faster across Kansas and Missouri.

That’s why we’re announcing the deadlines for eighteen new Fiberhoods today. If you live in any of these fiberhoods, be sure to choose your Fiber plan soon, so that we can come connect you to Google FIber. If you’re not sure which fiberhood you belong to, just type in your address on our website, and your fiberhood info will pop up . As always, if you have any questions let us know!

Kansas Deadlines
Plaza at Speedway - Thursday, May 30
Stony Point - Thursday, May 30
Melrose - Thursday, May 30
Rainbow Ridge - Thursday, May 30
Pomeroy - Thursday, June 6
Southwest Boulevard - Thursday, June 6
Tauromee Ave - Thursday, June 6
Frank Rushton - Thursday, June 6
Washington High School - Thursday, June 6
Central Middle School - Thursday, June 6
North KU Med - Thursday, June 6
Bethel - Thursday, June 13
Community College - Thursday, June 13
Alvey Park - Thursday, June 20
Grinter - Thursday, June 20
White Church - Thursday, June 20
Eisenhower Park - Thursday, June 20
Grant - Thursday, June 20

Missouri Deadlines
Countryside - Thursday, April 18
Greenway Fields - Thursday, April 18
Wornall Homestead - Thursday, May 23
Crossroads - Thursday, May 23

Tuesday, 9 April 2013

Google Fiber’s Next Stop: Austin, Texas

We know that your time is valuable and so we’ve always focused on speed — from search to Gmail, Chrome to Android. Two years ago, we announced that we’d be bringing Google Fiber to Kansas City to show what’s possible with super fast Internet access, and since November we’ve been connecting homes there to gigabit Internet that’s 100 times faster than today’s average broadband performance.

Today, we’re pleased to announce with Mayor Lee Leffingwell that Austin, Texas is becoming a Google Fiber city. It’s a mecca for creativity and entrepreneurialism, with thriving artistic and tech communities, as well as the University of Texas and its new medical research hospital. We’re sure these folks will do amazing things with gigabit access, and we feel very privileged to have been welcomed to their community.

Our goal is to start connecting homes in Austin by mid-2014. Customers there will have a similar choice of products as our customers in Kansas City: Gigabit Internet or Gigabit Internet plus our Google Fiber TV service with nearly 200 HD TV channels. We’re still working out pricing details, but we expect them to be roughly similar to Kansas City. Also, as in Kansas City, we’re going to offer customers a free Internet connection at 5 mbps for 7 years, provided they pay a one-time construction fee. We’re also planning to connect many public institutions as we build in Austin— schools, hospitals, community centers, etc. — at a gigabit for no charge. If you live in Austin and want to sign up for more information, please visit our website.

The Internet is still in its early days and has so much more potential to improve our lives. The web helps students and families access essential resources, from information about jobs and healthcare to banking and educational services. Communities that are connected to the Internet grow stronger because there’s greater potential to create jobs, drive economic growth, and help businesses succeed. We believe the Internet’s next chapter will be built on gigabit speeds, and we hope this new Google Fiber city will inspire communities across America to think about what ultrafast connectivity could mean for them. If you’re a city leader and you’re looking for some help making your city gigabit-friendly, have a look at this video from the FCC’s March 2013 Workshop on Gigabit Community Broadband Networks for steps you can take towards your own gigabit-powered future.

Sunday, 31 March 2013

Introducing Google Fiber Poles

It’s easy to get used to ultra-high speed Gigabit speeds. Websites load instantly, photos upload in seconds, and you never have to wait for web videos to buffer. That’s why, once you’ve used Google Fiber, it’s hard to go back to regular connectivity.

We’ve heard this feedback a few times from our customers in Kansas City; it seems that some folks have become hesitant to leave their home connections. They want to be able to have access to Fiber even when they’re out and and about in KC, not just within the confines of their own home.

So my team of engineers started thinking about possible solutions. How do you get a Gigabit everywhere in the community? We realized that the answer was all around us — utility poles. Poles already have our Fiber strung to them; all we had to do was come up with a way to make that Fiber accessible. That’s what we’ve done today. I’m happy to announce our newest project: Google Fiber Poles.

For more information, and to locate a pole near you, visit